RELEC services s.r.o.

Mochovská 125/8

Čifáre, 951 61

ICO: 50 164 112
VAT NUMBER: 2120211027
We are not VAT payers
OS Nitra, insert no. 40221/N

Phone: 0910 123 289
Email: info@relec.sk

Privacy Policy

Privacy Policy

How do we protect your data?

We do everything in accordance with the law to ensure that you feel safe with us and to guarantee the protection of your personal data. Our priority is to ensure that your data is processed responsibly and transparently. Below you will find details of how we protect your privacy: what data we collect, how we use it, who we share it with, how you can control the processing, what measures we take to protect your data, and what rights you have in relation to the processing.

1. What data we collect

Data in the provision of services

In providing our services, we collect the following information about you:

• When orderingA: We require information necessary to process your order, such as name, email address, shipping address, phone number and the subject of the order. We do not collect any information directly related to working with your accounts. All payments are made through the bank, which only provides us with information about the success of the payment so that we can process your order.

• When you create an accountA: We collect information such as name and email address, which are required to create a user account. This data allows us to communicate with you and provide personalized services.

• When using our servicesA: We store information about your interaction with our services, such as IP addresses, browser settings, operating system information, cookies, as well as data about your purchases, reviews and comments. This data helps us better understand your needs and improve our services.

2. How we use data

• Provision of servicesA: We use the data we collect from you to deliver our services, process orders, issue invoices and for accounting purposes. We also use it to communicate with you in connection with the processing of your orders and the provision of our services.

• Service improvement and marketingA: The data we store helps us to improve our services so that we can offer you a better experience and a more personalised service. We also use this data for marketing purposes, such as recommending products that may be of interest to you, or to send you information about our latest offers and promotions if you have given us your consent to do so.

• Security and protection of rights: Your data is also used to ensure the security of our services, to identify and prevent possible fraud or misuse of our services, and to protect our rights and property. Where necessary, we also use it to communicate with the relevant authorities and to deal with legal matters.

3. Rights and options

• Right of accessA: You have the right to obtain confirmation from us as to whether we are processing your personal data and, if so, what specific data we are processing and for what purpose.

• Right to repairA: You can ask us to correct incorrect or out-of-date data to ensure that the data we hold about you is correct and up-to-date.

• Right to erasureA: You have the right to request the erasure of your personal data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent to processing. In such cases, we will ensure that the data is deleted in accordance with legal requirements.

• Right to objectA: You can object to the processing of your personal data on the basis of our legitimate interest. If you object, we will stop processing the data unless we have compelling legitimate grounds for processing that override your interests or rights.

• Right to data portabilityA: You have the right to request that we provide you or a third party with the data you have provided to us in a commonly used and machine-readable format, where technically feasible.

4. Contact us

If you have any questions or requests regarding the protection of your data, please contact us at the following email address: info@relec.sk.

Your trust is important to us, which is why we are committed to protecting your personal data and providing transparent information about how we handle it.